Buying

Finding Items

• Search Tips
• Finding Items by Manufacturer or Model
• Searching Items Using the Advanced Search Form
• Searching Absolute Auctions
• Searching with Characteristics
• Searching Completed Items

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Bidding

• Bidding: How to Buy Items in an Auction
• Bid Increments
• AutoBid
• Minimum Bids and Starting Bids
• Reserve Prices
• Confirming Your Bid

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After You Bid

• Monitoring Bids and Checking Buy Status
• I Was Outbid
• Winning an Auction
• Reviewing Auction Results
• Reading the Bid History Table
• Retracting a Bid

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Checkout and Payment Methods

• How to Use Standard Checkout
• Changing Payment Method on Order
• Paying for the Item You Purchased or Won
• How to Use Immediate Checkout
• Payment Failed during Checkout
• Using an Online Escrow Service

Resolving Problems

• Contacting the Seller
• Seller Does Not Reply to "Ask Seller a Question"
• Seller Does Not Respond after I Won an Auction
• Seller Refuses to Complete the Transaction or Honor the Price
• Item Damaged in Shipping
• I Have Not Received My Item

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