Canceling a Purchase

Policy:

Once a listing has ended, a buyer cannot cancel the purchase.

Reason for policy:

A bid or purchase on GunBroker.com is considered a binding agreement/contract; therefore, it cannot be retracted or canceled unless there are exceptional circumstances.  All bidding is a binding obligation to complete a transaction. You should not place a bid if you are not able to complete the transaction. If there is a purchase you are unable to complete the seller will need to complete the credit request process.

Exception:

The buyer can request a purchase be cancelled if:

• Item is no longer available
• Item was damaged or item condition changed, prior to shipment
• Item was stolen or confiscated, prior to shipment

The buyer should contact Contact Customer Support to report the issue, and post appropriate feedback for the seller:

1. Navigate to Items I've Won: Welcome> Buying> Won Items
2. Under More Options click Leave Feedback

Please, click here to view the Feedback instructions.