How Do I Contact the Seller?
When viewing your won item, look to the far right and click on "More Options". A drop-down menu will display that includes an option to "View Seller Contact Info". You can use our User-to-User Messaging system or retrieve the seller's email address and phone number to contact them directly.
Why Am I Not Being Directed to PayPal in Checkout?
GunBroker.com does not prohibit use of PayPal as a payment method, however we are unable to provide a direct link to complete payment through our checkout. Once you have been named the winning bidder, you will need to confirm the order details and click "Continue". At that point, you will need to contact the seller to complete payment.
I Paid with PayPal, How Do I Get a Refund/Price Adjustment?
All payments for items purchased on our site goes directly to the seller. Please contact the seller directly if a refund or price adjustment on a transaction paid through PayPal is required.
Can I Learn More About What Items Are Acceptable for PayPal?
Click here to learn more about PayPal's policy. It is the buyer and seller's responsibility to review and comply with these terms if using PayPal as a payment method. GunBroker.com is not responsible for any violations of PayPal’s terms, or any damages or inconvenience to its users, if users of GunBroker.com determine to use this payment method.
Using PayPal for payment associated with items that are prohibited by their Acceptable Use Policy may result in suspension or closure of your PayPal account.
*PayPal payment services, all trademarks and other intellectual property associated therewith, are property of PayPal, Inc
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