Signing In, Signing Out, Closing, and Reopening Your Account
This article explains how to sign in or out of your GunBroker.com account, reset your password, close your account, and reactivate an account you previously closed.
How to Sign In
- Go to GunBroker.com.
- Select Sign In / Register near the top of the page.
- Select Sign In.
- Enter your User Name or Public Email Address and your password.
- Select Login.
If you are unable to sign in, verify that you are entering the correct User Name or Public Email Address and password.
Important: For security reasons, GunBroker Customer Support does not have access to your password.
Forgot Your Password?
If you do not remember your password:
- Go to the Sign In page.
- Select Forgot Your Password.
- Follow the instructions to request a password reset.
Password reset instructions will be sent to the Public Email Address associated with your account.
You can also request a password reset here:
Note: Previously used passwords cannot be reused.
If you have reset your password but continue to have trouble signing in, your browser's stored data may be contributing to the issue. See:
If the issue continues or your account displays a message indicating that access is restricted, review:
How to Sign Out
To sign out of your GunBroker.com account:
- Select Welcome from the account menu.
- Scroll down and select Sign Out.
Important: If you selected Remember my login information, simply closing the browser window or tab may not immediately sign you out of your account. Use the Sign Out option when you want to end your session.
How to Close Your Account
You can close your GunBroker.com account without contacting Customer Support if:
- Your account is in good standing.
- You do not have an outstanding balance.
- You do not have any active listings.
To close an eligible account, visit:
If your account does not meet the requirements for self-service closure, you may need to resolve the outstanding account issue before it can be closed.
How to Reopen Your Account
If you previously requested that your account be closed, you may be able to reactivate it yourself.
- Attempt to sign in to your account.
- If the account is eligible for self-service reactivation, follow the reactivation option displayed after signing in.
If you cannot reactivate the account yourself, or the account was closed, restricted, or locked for another reason, review:
Follow the instructions provided for your account status or the message displayed when you attempt to sign in.
Can My Account Information Be Removed?
Closing an account does not delete the account profile or transaction history from GunBroker.com's systems.
As stated in Section 3 – Registration and Your Account, subsection (c) Termination and Suspension of the GunBroker.com User Agreement, an account that is closed or terminated is marked inactive, but the associated user information and transaction history cannot be deleted.
For additional information, review the: