Clearing internet files, cache, and cookies:
We recommend you clear your temporary Internet files and cookies if pages on our website are not updating properly, or you are experiencing one of the following issues:
- The Login page is not accepting your Username and/or Password
- A web page indicates that it is "Expired"
- You click Back on your browser, and the information on the form has been erased
Once you clear your cookies and cache following the browser-specific instructions listed below, do the following:
- Close all windows
- Exit/Quit the browsers
- Reopen the browser
Note: If the instructions below do not exactly match what you see, you may need to update your web browser to the latest version.
Mobile browsers
Android
The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser, but you should be able to clear your cache and data from your application management settings menu:
- Go to
- Swipe to the tab
- In the list of installed apps, find and tap your web browser
- Choose Storage
- Tap "
- Exit/quit all browser windows and re-open the browser
Chrome for Android
- Tap
- Tap
- Tap Clear browsing data
- From the "Time Range" drop-down menu, select
- Check " and "
- Tap "
- Exit/quit all browser windows and re-open the browser
Safari for iOS
- Open your Settings app
- Tap
- Tap " and "Confirm"
- Exit/quit all browser windows and re-open the browser
Chrome for iOS
- Tap
- Tap
- Tap
- Choose the data type you want to clear
- Tap
- Exit/quit all browser windows and re-open the browser
Desktop browsers
Internet Explorer 11
- Select
If the menu bar is hidden, press
Alt
to make it visible
.
- Deselect
- or
- or
, and select:
- Click . You will see a confirmation at the bottom of the window when the process is complete
- Exit/quit all browser windows and re-open the browser
If you are using Chrome:
- In the browser bar, enter:
chrome://settings/clearBrowserData
- At the top of the "Clear browsing data" window, click
- Select the following:
From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select
- Click .
- Exit/quit all browser windows and re-open the browser
If you are using Firefox:
- From the
If the menu bar is hidden, press
Alt
to make it visible
menu, select
- From the drop-down menu, select the desired range; to clear your entire cache, select
- Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items
- Click
- Exit/quit all browser windows and re-open the browser
If you are using Safari 8 and later
- From the menu, select or .
- Select the desired time range, and then click
- Go to
Command-Q
to exit the browser completely
or press
If you are using Opera
- From the Opera menu, select Settings, then Privacy & Security, and then Clear browsing data....
- In the dialog box that opens, from the "Obliterate the following items from:" drop-down menu, select the beginning of time
- Select the following:
- Browsing history
- Download history
- Cookies and other site data
- Cached images and files
- Click Clear browsing data.
- Exit/quit all browser windows and re-open the browser
If you are using Microsoft Edge
- In the top right, click the Hub icon (looks like star with three horizontal lines)
- Click the History icon (looks like a clock), and then select
- Select , then , and then . Click
- After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser
Cookies
AOL Users: Read this link https://help.aol.com/articles/enable-cookies-in-your-web-browser
If you have disabled cookies, or you are a running a program to block our cookie, the Login page will display each time you perform a function, such as Listing an Item, Bidding on an Item, and other functions which require you to log in
Most users want to allow this cookie to avoid having to provide login information over and over again on our site
Note: This is a secure method for keeping you logged in to our site. This cookie does not store your username or password, address, phone number, or any other personal information. It is a technical cookie which allows us to verify you have successfully logged in.
To make sure you are allowing our cookie in Internet Explorer (IE):
- Click the Tools menu at the top of the web browser
- Choose Internet Options
- Click the Privacy tab
- Click Sites. The Per Site Privacy Actions screen displays
- Type GunBroker.com in the box labeled Address of web site
- Click Allow
- Now verify that GunBroker.com is shown in the list of Managed Web Sites on this Per Site Privacy screen, and next to GunBroker.com, it says "Always Allow"
- Click OK to exit this screen, and click OK to exit the Internet Options screen. Your web browser is now configured to allow our cookie
To enable our cookie in other types of web browsers, or to enable our cookie in cookie-blocking software, please refer to your software's instructions related to enabling cookies for a website.
Some Internet Service Providers or Internet access provided at work may have a proxy server which may be blocking our cookie. If you have taken the steps above to enable cookies for GunBroker.com, and you are still having problems, you may want to verify whether there were any recent changes to your Internet service that would affect cookies.
For more information, visit the Microsoft Internet Explorer Support Center:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;ie
If the above instructions do not work:
Be aware some virus-scanning software and ad-blocking software can block web browser cookies. We recommend you check your system for this type of software, and become familiar with how to configure the software to allow our cookies.