Your web browser stores temporary files (cache) and small pieces of website data (cookies) to help websites load faster and remember certain information.
Occasionally, outdated or corrupted browser data can cause problems when using GunBroker.com, such as:
- Pages not loading or displaying correctly
- Changes to your account or settings not appearing
- Sign-in or session issues
- Buttons, menus, or other site features not responding as expected
- Unexpected errors or repeated prompts
Clearing your browser's cache and cookies can often resolve these issues.
Before You Clear Your Browser Data
Before clearing your cache and cookies, try these basic troubleshooting steps:
- Refresh the GunBroker.com page.
- Close your browser completely and reopen it.
- Try GunBroker.com in a private or incognito browser window.
- Make sure your browser is updated to the latest available version.
If the issue continues, clear your browser's cache and cookies.
How to Clear Cache and Cookies
The exact steps vary depending on your browser, device, and browser version.
Most browsers provide this option under Settings, Privacy, Security, or Clear Browsing Data.
When selecting the information to clear, look for options such as:
- Cookies and site data
- Cached images and files
- Browsing data
You generally do not need to clear saved passwords, autofill information, or browsing history unless you specifically want to remove that information.
For current instructions, refer to the support documentation provided by your browser:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Apple Safari
For a mobile device, you may also find browser data controls within the browser's settings or your device settings.
Important: Clearing Cookies May Sign You Out
Clearing cookies may sign you out of GunBroker.com and other websites.
After clearing your browser data:
- Close all browser windows.
- Reopen your browser.
- Go to GunBroker.com.
- Sign in to your account again.
You may also be required to complete Two-Factor Authentication (2FA) again when signing in.
Still Having Trouble?
If clearing your cache and cookies does not resolve the issue, try using a different supported browser or device to determine whether the problem is specific to your current browser.
If the issue continues, contact GunBroker Customer Support and provide as much information as possible about the problem, including:
- The browser and device you are using
- The page or feature you are trying to access
- Any error message displayed
- The troubleshooting steps you have already attempted
Providing these details can help us identify and resolve the issue more efficiently.