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How to Navigate Feedback- Submit, Edit, Remove, Respond or Reply

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How to Navigate and Manage Feedback

The Feedback page allows you to leave feedback for a transaction, review feedback you have received or submitted, and manage eligible feedback and responses.

To access your feedback, go to Toolbox > Feedback from My GunBroker or the left side menu.

Use the drop-down menu on the Feedback page to select the feedback section you want to view or manage.

Important Information About Feedback

To help maintain the integrity of the feedback system, you cannot remove or edit feedback that another user has posted about you. However, you may have the option to respond to that feedback.

You may edit or remove feedback that you posted, subject to the following restrictions:

  • Once the other user has posted a response to your feedback, you can no longer edit or remove the original feedback. If a change is necessary, contact Customer Support for assistance.
  • If you remove feedback you submitted, you cannot submit new feedback for that transaction. If you removed feedback by mistake, contact Customer Support for assistance.
  • If feedback left for you contains obscene or offensive material or includes personal contact information, contact Customer Support to request review of the feedback.

Submit Feedback

  1. From the Feedback page, select Leave Feedback from the drop-down menu.
  2. Locate the applicable transaction.
  3. Select a rating and enter your comment.
  4. Click Submit.

Edit Feedback You Submitted

  1. From the Leave Feedback drop-down menu, select Recent Feedback.
  2. Locate the feedback you want to edit.
  3. From More Options, select Edit Feedback.
  4. Update the rating and/or comment as needed.
  5. Click Edit Feedback to save your changes.

Note: Feedback cannot be edited after the other user has posted a response.

Remove Feedback You Submitted

  1. Locate the feedback you want to remove.
  2. From More Options, select Remove Feedback.
  3. Confirm the deletion by selecting Remove Feedback again.

Important: Once you remove feedback, you cannot submit feedback again for that transaction.

Respond to Feedback

If another user has left feedback for you, you may post a response:

  1. Locate the applicable feedback.
  2. From More Options, select Respond to Feedback.
  3. Enter your response.
  4. Click Leave Response.

Reply to a Feedback Response

If the other user responds to feedback you originally submitted, you may have the option to reply:

  1. Locate the applicable feedback.
  2. From More Options, select Reply to Feedback.
  3. Enter your reply.
  4. Click Leave Reply.

Responses and replies become part of the feedback record, so review your comments before submitting them.