Live Chat allows eligible users to communicate online with a member of the GunBroker.com Customer Support Team. This service is exclusively available to GunBroker Gold Members and our Top 100 Sellers.
Learn more about GunBroker Gold
How do I access Live Chat?
- Click the Help button at the bottom of your screen.
- Enter a few words describing your question or issue.
- Help articles and other resources related to your issue will be displayed.
- If the suggested information does not resolve your issue, click the Live Chat button to connect with a Customer Support team member.
When is Live Chat available?
Live Chat is available during our regular business hours, Monday through Friday, 8:00 AM–5:30 PM Eastern Time.
If all team members are currently assisting other users, your message will remain in the chat queue and will be answered as soon as a team member becomes available.
If you send a chat message outside of regular business hours, a priority Customer Support request will be created. A team member will respond by email as soon as possible.
Who is eligible for Live Chat?
Live Chat is available exclusively to:
- GunBroker Gold Members
- Top 100 Sellers
If you are not currently eligible for Live Chat, you can join GunBroker Gold to receive Live Chat access along with the other benefits included with Gold membership.