Live Chat is a service where you can chat online with a member of our Customer Support Team in real-time. This service is exclusively available to GunBroker Gold Members and our Top 100 Sellers.
How do I access Live Chat?
- Click the Gold "Help" button on the bottom of your screen.
- Enter a few words regarding your issue.
- Top results related to your issue will display, along with a Live Chat button.
- If these results do not answer your question, click the Live Chat button to chat with a team member.
When can I chat online with a team member?
- Live Chat is available during our regular business hours, Monday through Friday, 8:00 am-5:30 pm EST.
- Messages sent through chat will be answered as soon as a team member becomes available, if they are currently assisting other users.
- Messages sent through chat outside of regular hours will create a top priority message or help ticket to our team. A team member will respond via email as soon as possible.
How can I have chat support?
Live Chat is a service exclusively available to Gold Members and our Top 100 sellers. Join GunBroker Gold to gain many perks like chat support.