GunBroker support has to some of the worst I've seen

Todd Smith

March 29, 2026 18:25

I have had two support ticket unanswered. One going on 2 weeks and the other a week. HEY GUNBROKER answer your damn support tickets. 

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  Horse Plains Drifter

  March 30, 2026 11:41

  GB fell off a cliff a year ago, and can't climb back up……

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  David Nunn

  April 16, 2026 18:05

  I have had no trouble contacting Support, and having them solve whatever problem I was having.

  nunn

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  Michael York

  April 16, 2026 18:58

  Good for you, do you think the rest of us are making it up. I'm 21 day out on a gb billing error and have several charges from GB for sales tax charged on their new Master FFL service even though I have had my Tax exempt doc with GB for almost 15 years. On the erroneous charges of tax GB hasn't responded going back to 4/1/2026.

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  David Nunn

  April 17, 2026 00:36 Edited

  I have no opinion regarding the experiences of others; I merely stated that I have had good service from Gunbroker Support.  I hope your luck will turn around.

  I do know this:  If you have an issue, report it and wait for a response.   Every time you re-open a ticket, it goes to the bottom of the stack.

   

   

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  Gunnut358

  April 17, 2026 05:15

  Somebody glued a neodymium magnet to the bottom of the stack….. 

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  Sniper71

  May 24, 2026 17:02

  I've never had a problem with GunBroker support. Takes time for a response, a lot of people submit support tickets not to mention the amount of credit requests that get filed due to non-paying bidders.

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