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Customer Service...

Sav99
in America sucks. I called AT&T to get help with my voice mail for my home office phone. Guy tells me that he will fix it and call back in 20 minutes. two and a half hours goes by, no voice mail and no call back. so I call again, some other guy gets it fixed for me. I ask the other guy if the first guy is going to get fired for not fixing the problem and not calling back. He laughs and says "no, why would he?"

This seems to be the new way of doing business in America these days.
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Comments

8 comments

Date Votes
  • dongizmo
    Good help is hard to find...
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  • charliemeyer007
    Wow you got to talk to two real people that spoke English. Then got action with %50. You must lucky, buy a lottery ticket.
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  • bhale187
    quote:Originally posted by charliemeyer007
    Wow you got to talk to two real people that spoke English. Then got action with %50. You must lucky, buy a lottery ticket.

    No kiddin, other than a recent call to my bank, I can't remember the last time I called a customer service line and got a real person who spoke english.
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  • Sav99
    quote:Originally posted by charliemeyer007
    Wow you got to talk to two real people that spoke English. Then got action with %50. You must lucky, buy a lottery ticket.



    It took about 20 minutes and several "push 1 for English" to get to a real person. [:(!]
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  • yawarakai
    Went to the store today and bought a pound of salmon. When I got to the register I noticed the tag said 1.12 pounds for $1.50 more. They never asked if a little over was ok, so I asked the cashier to send it back to the seafood dept. The cashier looked at me like I was nuts.
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  • CHEVELLE427
    quote:Originally posted by dongizmo
    Good help is hard to find...



    any help is hard to find
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  • spurgemastur
    quote:Originally posted by yawarakai
    Went to the store today and bought a pound of salmon. When I got to the register I noticed the tag said 1.12 pounds for $1.50 more. They never asked if a little over was ok, so I asked the cashier to send it back to the seafood dept. The cashier looked at me like I was nuts.


    Way back when I worked in a deli, I considered it ok to be over by up to 10%. 12% and I'd have asked if it was ok.

    Today I walk into the grocery and the folks at the deli cheerfully hand me stuff that is over by 20 to 30%.
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  • daveald
    customer service, ha ha ha ha ha ah ha ha ha ha ha ha ah ah ah ah ha ah ah ah ha ha ha ha ha ha ha ha ha ha. i guess I had the hiccups there.
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