DHL *Sucks* !! Completely unreliable.
Why pay for "signature required" when they don't even try?
Waiting on airplane tickets for my oldest stepson - coming out of some boiler room in NYC via DHL "signature required" . . . all day the site shows "out for delivery" . . . just checked again to find status changed to "left at door." Really? No knock, no bell, not even the noise of a car door (my "office" is directly above the drive and door). Driver jumped out, dropped the envelope and boogied.
This gives them 1.000 batting average. Last year, same stunt - except I saw the van come in and went straight down, only to see the vehicle leaving as I reached the foot of the stairs. That time it was something for my neighbor - not only no signature despite the requirement, but to the wrong address!
In between, had a big check go out from a bank (*they* picked DHL, not me!). Again, "signature required" apparently means "leave on door mat" to these clowns! The recipient was not at all happy to return from several days away to find this had sat outside for most of that time, advertising that they were not home.
I certainly cannot say UPS, FedEx or the USPS always do the job correctly, either, but at least if a package has a signature requirement, it is usually done, especially with the postal system.
Caveat emptor with this outfit, people.
Waiting on airplane tickets for my oldest stepson - coming out of some boiler room in NYC via DHL "signature required" . . . all day the site shows "out for delivery" . . . just checked again to find status changed to "left at door." Really? No knock, no bell, not even the noise of a car door (my "office" is directly above the drive and door). Driver jumped out, dropped the envelope and boogied.
This gives them 1.000 batting average. Last year, same stunt - except I saw the van come in and went straight down, only to see the vehicle leaving as I reached the foot of the stairs. That time it was something for my neighbor - not only no signature despite the requirement, but to the wrong address!
In between, had a big check go out from a bank (*they* picked DHL, not me!). Again, "signature required" apparently means "leave on door mat" to these clowns! The recipient was not at all happy to return from several days away to find this had sat outside for most of that time, advertising that they were not home.
I certainly cannot say UPS, FedEx or the USPS always do the job correctly, either, but at least if a package has a signature requirement, it is usually done, especially with the postal system.
Caveat emptor with this outfit, people.
0
-
we have an account with FedEx at work, no real probs with them.
UPS, USPS, no probs either. UPS guy has been the same for years, good guy.
DHL....the driver is an ass clown. We close at 4:30. If we are expecting a DHL delivery, you can count on this buttmuncher to show up at 4:25. ANd I know he is in town about 1:30.
We tell our vendors and customers who are sending something next day air to NOT use DHL. Screw them sideways[:(!]0 -
HACK JOBS, Our office won't use them anymore NO MATTER WHO WANTS THEM. We sent a check out "sig reqd".... week or so later the recipient wanted to know where his money was checked the bank and sure nuff, it had been stolen and cashed. DHL covered it only a few hundred bucks. but we closed the account down for fear of check fraud. 0 -
...have to go with you...when your right! Of all the evils...I try to use USPS. I have had less problems with them than the BBT people, or others of their ilk...[;)] 
0 -
One has to wonder how this outfit is staying in business. 0 -
I have not used them domesticly, but they have done well for me on past imports, handling the Customs clearance and USDA clearance. Thanks for the heads up! 0 -
quote:One has to wonder how this outfit is staying in business.
They were, at one time anyway, the biggest shipping company in Europe. They were, and might still be, headquartered out of Belgium.0 -
They are owned or operated by the German Post Office or German Government.
The drivers get paid very little and no benefits, not to use that as an excuse.
On the other hand, $#@% 'em! Cause I drive the brown truck.0 -
Never used them but see a truck about 1 time a month. [}:)] 0 -
[8D]--California--NO PROBLEMO--
--[:o)][:o)]--JIMBO0 -
DHL takes payment for overnight delivery- but they deliver in my rural neighborhood every other day. Left a brand new digital camera on the side stoop, in the rain, directly below the 8x11 sign that says ALL DELIVERIES TO FRONT DOOR, and 10 ft away from the porch covered front door. Idiots. 0 -
If you are shipping internationally (especially to African countries) they are much better than the other two major carriers. If you are shipping domestically, stay away from them. 0 -
quote:I drive the brown truck.
I put in nearly 14 years with FedEx. When I was with them, working in the intl freight side, DHL was our largest stumbling block to expansion into Europe. I see now that the German post office bought them out in 2002. At the time I was working freight, they were THE shipper in Europe.0 -
I have had several problems with these butt pirates. This is the last episode.
I ordered some crap from Dell and they sent it DHL.
2 weeks later I called asking where it was. DHL says DHL doesn't deliver to this part of South Dakota. This is pure BS.
When I order stuff now I ask if they use DHL. I hope these fargin bastiches go out of business.0 -
I heard that Fed-Ex is buying UPS and they are going to name it....Fed-Up![:D] 0 -
We use all the shippers at my job. Funny that you mention it, but the manager over North America for my company was waiting for DHL to scalp them. I've never seen him so mad, normally a relaxed and very nice guy. I guess they messed up with a tool we use costing us a ton. I didn't listen much, mostly kept my head down even though we shoot the breeze all the time. He wasn't in the mood for me to harrass him about carrying a .380 today. [;)] 0
Please sign in to leave a comment.
Comments
15 comments