Skip to main content
Help Center Community Shop

fedex complaint

hk-91
anyone else hate fedex. i have been waiting for my rifle to arrive to my dealers and he told me nothing yet. i checked the tracking code that the other dealer i got the gun from and it says they tried to deliver 21,22 and now being held for pick up. i checked with the dealer and he told me that he has problems with fedex all the time. the same guy delivers to him he knows when he's home and he even left a note telling him when he would be there and the guy shows up every time at a different time. now i dont know what to do. will they deliver it again if he contacts them again. or does he have to go get it now. if thats the case its over 70 miles away and it will cost me more to get it now if i can even get him to go get it. was hoping to get this gun before Christmas break so i could us it and now i'm just hoping to get it. i want to use it this weekend for coyote hunting.
0

Comments

6 comments

Date Votes
  • bhale187
    Your dealer is going to have to go get it. I had a similiar encounter with Fedex, and the office manager said they will only do 2 attempts. After that it's the customer's responsibility to come get it.
    0
  • Colt Super
    Call FedEx, get a supervisor, explain the problem, and I believe he will solve it.

    Good luck.

    Doug
    0
  • dcon12
    Cancel your credit card and laugh at them. Don
    0
  • Ox190
    You need to demand to be put in touch with a manager at the station that has your package. When you call the 800 Go FedEx number immediately ask to speak with a supervisor. Escalate the issue quickly. Once they get you on the phone with that station ask to speak with the Senior Manager, not an Ops Manager. Trust me they will rectify the situation. Worked for them for 6 years. Starting back in Corporate Sales for them Jan 2nd.
    0
  • Zebra
    I use to have medicine shipped by Fed-Ex until my shipments were signed by someone else in another county. My credit card reimbursed me after I proved my case. I personally don't trust Fed-Ex anymore.
    0
  • hk-91
    i dont know why the guy used fedex in the first place. i always use usps if possible. faster and more reliable. that is what i used to ship the guns to him that i traded. took two days for him to get his guns. been almost a month for me to get mine. hope they work something out with my dealer. he is not a full time dealer. does it in his spare time. i usually dont use this guy but he is only 10 miles from me and my usually dealer is 40 miles away so i figured i would give him another shot. i used last time and every thing work out ok.
    0

Please sign in to leave a comment.

Recent Activity