I think this was pretty good service.
I have seen a number of complaints about Midway USA recently but I have always been happy with my purchases over the years. Last Monday my trusty RCBS 10-10 scale decided to stop working. I bought it over 30 years ago... used... so I guess I can't gripe. Anyway, I called Midway and ordered a new RCBS electronic scale (still trying to enter the 20th century, here). I placed the order by phone at 1:00 pm. I got an email at 3:00 pm telling me it had been shipped and it arrived today (Thursday).
I'd say that was pretty good.
I'd say that was pretty good.
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Getting both feet in the 21st will require an on-line order next time Saxon! [}:)] I would say your experience with the scale qualifies as a genuine testimonial. I would send a letter to RCBS. 0 -
I bought an rcbs electronic powder trickler with scale its a full all in one package, anyhow I didn't open it till like 3 months after having it used it for about a month and the screen started acting up, called rcbs and if I shipped it to them they would fix it or replace it. Shipping would have cost me probably 10-15 bucks so called midway they sent me a return shipping label and sent me a new one no questions asked. 0 -
I've had nothing but good service from Midway.
I just placed an order Saturday and recieved it on Tuesday.
One of the things I ordered was a case of 10 ammo boxes. 4 of them were cracked pretty badly. I called them and they got me out another set of 10 in the mail, even though only 4 were cracked! (They sell them individually too) That was the first problem I had with them and they worked it out extremely well and fast.0 -
I've had nothing but excellent service from RCBS, I sent them a die with a stuck case once asking it be removed or the die replaced and send the bill. They removed the case, cleaned the die and put a new locking ring and other parts on it, and sent it NC.
Bought a used powder dispenser that was missing the powder container. Asked to buy one and they sent it NC even though IO told them I bought the unit used and it was missing not broken.
Any time I asked about buying replacement parts they just send them and won't take any money. That's why all of my reloading stuff is green. They bought my loyalty.0 -
I've dealt with them alot lately and they're always fast and have good customer support. 0 -
I almost always use Midway for my reloading supplies or accessories. They have been good to me and they seem to have very fast shipping compared to some other companies. I can't complain.
Jon0 -
[8D]--I agree, they're tops--
-[:D][:D]--JIMBO0
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