WHAT IS IT WITH EMPLOYEES?...
What is it with employees or some of them at least....THey dont know the products they carry or they dont have a clue as to their uses...For example, I went into a lumber/hardware/tool store and NO, not Home Depot, and I asked for a Dado blade in response to his question as to how he could help me....
His response?....
What is a Dado blade?...
and my response?..
If you dont know what it is, then you dont have it..
His response?....
What is a Dado blade?...
and my response?..
If you dont know what it is, then you dont have it..
0
-
It's becoming a problem all over. I looked up "dado" in my Spanish/American dictionary and it's not there. Can't help....[:)][:)][:)]
crims400 -
Should have said that since they didn't have dado blades, that you needed to by four regular circular saw blades and dado glue, so that you could glue them together to make the "dado" blade, but that the special glue was essential, and if he couldn't find it, then he should go to the store manager and ask where it is. 0 -
People still use the dado blade? 0 -
All to do with the schooling & training...Durrrrrrrrrr![:D] 0 -
Store employees in the retail business have to want to know what they are selling instead of using air while at work:
READ BELOW
Dado set
From Wikipedia, the free encyclopedia
A dado set or dado blade is a type of circular saw blade, usually used with a table saw or radial arm saw, which is used to cut dadoes or grooves in woodworking.
There are two common kinds of dado sets.
The first kind, known as a stacked dado set consists of two circular saw blades fixed on either side of a set of removable chippers. As the dado set spins, the two outside blades cut the dado walls and the chippers remove the waste material between and smooth the bottom of the dado. The chippers are added or removed to the set as required to make a dado of the desired width. Chippers can also be interspersed with spacers to finely adjust the dado width. This kind requires disassembly to change the thickness.
The other kind is known as a wobble blade or wobble dado that consists of a circular blade on a special hub that allows it to be tilted to create the wide cut. While it is possible to adjust the thickness of the cut while the saw is mounted on the arbor, accurate adjustment is usually difficult because tightening the arbor nut often changes the adjustment. Also, wobble blades, because of their inherent geometry, cannot produce a flat-bottomed dado, which may be a disadvantage in certain joinery operations.0 -
Another good one is when you ask where is "anything" then they ask what is it? I just can't help thinking if you don't know what it is how can I expect you to know where it is.[:(] 0 -
Most employees of larger retail stores are not there to help; they are there to watch and make sure you don't steal anything.
I worked in college one Xmas break for Eddie Bauer. This was after they stopped being an outfitter, and they were only selling clothing and little nick nacks.
They made me watch a video or two about how to be nice, and how to watch for thieves.
I can remember then being put out on the sales floor with NO knowledge, and I vividly remember one guy buying pants, and they wanted me to actually mark up the pants, just like at the tailors, so that they could be sent off for hemming. Good thing I had been to a tailor or two before, but still, WTH??0 -
Just remember they [}:)]just got fired from a fast food resturant! 0 -
Poorly trained and poorly informed employees are the result of inept management.
D.0 -
I asked an employee once at a discount store if they had cotton string. When I received the stupid look I knew she had no clue as what I was talking about. So I asked for string and she replied they didn't have any. I walked around the store just alittle longer and there it was a ball of cotton string. I was thinking, what idiots. 0 -
quote:Originally posted by Ray B
Should have said that since they didn't have dado blades, that you needed to by four regular circular saw blades and dado glue, so that you could glue them together to make the "dado" blade, but that the special glue was essential, and if he couldn't find it, then he should go to the store manager and ask where it is.
It is very important when gluing up your set make sure that each layer of glue is pressed to the correct thickness. If you have any questions just ask your friendly retail associate.0 -
If the employee was a teenager I would cut them some slack but if they are over 30 and working in a hardware store and are still clueless[V][:0] 0 -
MVP...
He was over 40....A teenager I could understand, but an older man working at a store that specializes in lumber/saws/tools etc...
quote:Ray B Posted - 02/19/2007 : 2:19:19 PM
Should have said that since they didn't have dado blades, that you needed to by four regular circular saw blades and dado glue, so that you could glue them together to make the "dado" blade, but that the special glue was essential, and if he couldn't find it, then he should go to the store manager and ask where it is.
Oh yes, went to one other store, and they have the special glue needed but not the blades..
quote:Captplaid Posted - 02/19/2007 : 2:39:24 PM
People still use the dado blade?
My husband does when making certain grips for customers....0 -
You never asked me[:(]
http://tinyurl.com/yq3bgf 7"
http://tinyurl.com/yvobs9 8"
[8D]
Don0 -
My Grandfathers (who was a carpenter) nickname was "Dado" 0 -
Back in the early 80's, I took a job at an auto parts store. This was before the advent of the AutoZones,Discount,Advance, and Pep Boys. Can you believe that we actually recieved training once a week from product reps and company men? We actually had to use books to look up parts, use cross reference manuals, and hand write tickets. I learned a lot about the parts bidness back then. The counter guys actually made a decent living wage back then. Nowadays they hire anyone that can push buttons on a computer.
My first experience with these counter monkeys was when I need some valve stem locks for my 340. The guy at the counter punched on the puter a little, came out from behind the counter, and went to a display and handed me some locking lug nuts. I had enough since at 17 to haul ass out of there.
I miss the "old days" when store had real people who knew there bidness.0 -
I agree the man should have known where the dado blades were, but what fires me up worse than that is when you call a store to find out if something is in stock before you drive the thirty or fifty miles to get a whatever, and the stock answer, without looking is "Oh yes, we have plenty of that". You drive the distance and when you get there they have no idea what you are talking about, don't have it and never did. If you tell them on the phone that you have to drive fifty miles so you would appreciate it if they would look, they lay the phone down for a couple of minutes, then pick it up and say "Oh yes, we have plenty of that". 0 -
While I agree that salespeople should know their product, few businesses are willing to invest time and money into their sales staff. It's all about money. 0 -
It works both ways.
I work in an auto parts store, and you wouldn't believe how many customers don't even know the make and model of car there driving. But I'm still expected to gaze into my crystal ball give them a full diagnosis then sell them the correct part to fix it.0 -
James,, The way to stop that is to ask them to hold it for you.. They should do that.
Marc0 -
Years ago, the "poor man's dado" was a set of two tapered steel washers - one placed behind the saw blade and one in front of it behind the nut that allowed the blade to spin off its vertical in a small, tight wobble. That blade wobble gave the operator the equivalent of a dado, albeit a thin one. The saw vibrated heavily like those old electric hockey, baseball and football games of the 50's and 60's.
Remember those games with the plastic player pieces that had the little thin plastic fingers under the base?0 -
Sometime back I went to one of our better stocked small hardware
stores and asked for "barbed hose fittings". The guy, which has
worked there for several years looked at me like I was speaking an
alien language. Simply amazing.0 -
Pep Boys has been around in LA, at least, since the late 40s. Manny, Moe, and Jack. They separated me from a lot of money when I did some hot rodding down there.
D.0 -
quote:NeilTheBrit
Junior Member
280 Posts
Posted - 02/19/2007 : 10:29:04 PM
It works both ways.
I work in an auto parts store, and you wouldn't believe how many customers don't even know the make and model of car there driving. But I'm still expected to gaze into my crystal ball give them a full diagnosis then sell them the correct part to fix it.
Very much like the person that needs a part for his gun, but when asked what make, he just says, "dont know, but it looks like that one"..... and yes they still want the parts ordered ...0 -
Well lets see Walmart mentality of the consumer is a starting place. Remember when we went to buy a television from a Television store?
Or Harware from the hardware store, or a stereo from a stereo store? Etc. Etc. those folks knew their business. They had a decent markup and their were always more then one in town so you had some reasonably healthy competition in most cases. We the American consumer are simply not willing to pay enough to have skilled trained employees. We want it cheap as we can get it. Simple enough?0 -
mogley98, you are closer to the truth than most folks want to admit. The consumer wants the item cheap and the business owners want to keep their labor costs down. Therefore, cheap labor equals uninformed labor. Furthermore, once an employee becomes experienced enough to be well-informed, they rightly expect a higher wage, which the business owner either can't or won't pay. 0 -
quote:But I'm still expected to gaze into my crystal ball give them a full diagnosis then sell them the correct part to fix it.
Great, now I know who to call when I need a whatsit for my thingee.0 -
quote:Originally posted by He Dog
Great, now I know who to call when I need a whatsit for my thingee.
Man, HD!! You better wrap a raincoat on your "Thingee", when you put it in the "Whatsit"! [}:)]
Sorry BR. I couldn't resist.0
Please sign in to leave a comment.
Comments
28 comments