Help with listings
I have used GB for 15 years and never had problems. All of the sudden i am having an issue listing....i go through the category and description pages and when i hit the next button on the description page, an error message comes up that states "a problem with this web page caused internet explorer to close and re open the page". This ends up sending me back to the category page to start the whole process over again, instead of taking me to the picture downloads. HEEEEEEEEEEEEEELP!!!
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Is there a place in the discussion forums we can use to post and discuss situations about listing items on GunBroker? I am having an issue and cannot find any information on how to resolve it.
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Post it here. If it is inappropriate it will be locked or deleted. 0 -
quote:Originally posted by Henry0Reilly
Post it here. If it is inappropriate it will be locked or deleted.
lol0 -
I am a registered user, I have a valid credit card on file and it says "Your account is currently active. It has been registered and verified"
This is the information I sent to GB in the Support Issues page:
I am still not able to list an item for sale. When I click "Sell you item" it takes me to a page and tells me I need to place a checking account on file. When I click on that page link to place a checking account on file it takes me to a page that says this page no longer exists. I checked to make sure I am properly registered and it says I am. I try to get my registration code resent to me and it says I am a valid registered user and do need my registration code.
I sold some guns in the past and never had a problem. I hadn't used my account all last summer and when I went to check my account one day it indicated my credit card on file had expired. I also had some fees that hadn't been paid so I re-entered my new credit card and paid all my fees. I have since gotten my credit card bill and paid it so I know I am squared away with GB.
I have several guns I want to sell and now I cannot get them listed. I need help...[:I]0 -
Henry.............[?]
Below, a quote from the "Posting Guidelines" for these forums.
You will have to wait for a reply from them, for your support issue.
There is NO customer support, here in the forums.
quote:Other stuff we automatically delete:
* Auction tech support or billing questions. If you have a tech support or billing question click Help Center from the top of any auction site page.0 -
Issue resolved!!! Great customer service!! 0 -
quote:Originally posted by pickenup
Henry.............[?]
Below, a quote from the "Posting Guidelines" for these forums.
You will have to wait for a reply from them, for your support issue.
There is NO customer support, here in the forums.
quote:Other stuff we automatically delete:
* Auction tech support or billing questions. If you have a tech support or billing question click Help Center from the top of any auction site page.
Yes, I get that, but the original post didn't say exactly what type of issues he was having; it also did not say he had sold things in the past. It could have been a simple misunderstanding that the forum could have helped him with.0
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