Recent experience with LYMAN customer service
I have a Lyman Pro Magnum 2500 tumbler. I have had it for about 18 months and it has been getting louder and louder. I have used this tumbler quite a bit and figured the motor was going bad. In my opinion it should last longer than 18 months as my Midway tumbler has been used alot harder for 12 years. Finally I called Lyman to see what they could do. They requested that I send it back which I did two weeks ago today. I had not heard anything on it until this afternoon. The door bell rang and Fed Ex dropped off my NEW tumbler. I did not expect them to fix it for free let alone get a whole new tumbler but I am very pleased with their customer service. I have it working right now and it is really quiet. I thought I would pass this along as you don't get top quality service much anymore and we should support the ones that have it. Thanks.
0
-
Good to hear.
In the old days Lyman would sell you cast lead bullets in any of the styles in their catalog. Their selection included many obsolete styles.0
Please sign in to leave a comment.
Comments
1 comment