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GB auction question

Ronald J. Snow
Can you keep new members with no feedback from bidding on your auction. I have been burnt twice by new people who win the auction and then decide weather or not they want the item. This is BS.
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Comments

8 comments

Date Votes
  • Ronald J. Snow
    I have a pair of grips listed on gun broker.

    I have just been contacted via personal email with a potential buyer wanting me to contact them, since they have a few questions. Since I am new to GB and this is my first listing, I went to the auction and there is nothing that indicates that I have a message. Is this customary? Should I reply to this email? I have used Ebay and if someone contacts you using the "ask seller a question" they list a message on the listing.
    Sorry for the ignorance, I am just not familiar with GB. Could someone help me out please.
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  • Ronald J. Snow
    Suppose someone bids on an item in error; for whatever reason. Can that bidder retract his bid in any way? I have reviewed the GB rules and find nothing to address this issue.

    As a seller I have absolutely no problem with letting a bidder out of a deal as long as it is for a good reason; however, it appears that there is no provision for this in the GB rules.

    Suggestions or comments are welcome. RJSnow
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  • Idahobound
    No going back
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  • Spider7115
    A bid can only be retracted if the seller agrees. If he does, he contacts support and requests that the bid be removed.

    http://www.gunbroker.com/Support/SupportFaqView.asp?faqid=1029

    Can I retract my bid?
    (last updated on 5/31/2005 2:03:42 PM)

    No. Our User Agreement is extremely clear that bids are non-cancelable once placed. We are also clear about this in our auction information and on the very screen where you placed your bid. Bids are not to be placed lightly - you must make sure that you have resolved any questions or issues with the seller before your bid is placed. You can use 'Ask Seller a Question' located on the item's detailed listing page to contact the seller.

    If you have bid on something and you wish to be let out of your bid, you must work this out with the seller of the item. Contact the seller using 'Ask Seller a Question' located on the item listing page. If the seller is willing to release you from your bid, the seller must contact us and request that we remove the bid from the database. We cannot force the seller to release you from your bid if he refuses.

    Why won't GunBroker.com remove the bid without the seller's permission? The answer is simple - the User Agreement states that bids are binding once placed. If we were to fail to follow the terms of the User Agreement, we would show a major lack of integrity. We would also open ourselves up to a potential legal liability.

    If this policy causes a problem for you and you are irritated at GunBroker.com, we are sorry that you feel that way. However, you explicitly agreed to be bound by the terms of the User Agreement by registering to use our site and by placing a bid. Just like any other binding legal contract, if you did not read or understand the agreement that is no one's fault but your own.

    We do not hide our policies - we openly display them for all to see and we do everything we can to get you to read them.

    If you don't want negative feedback over the transaction, buy the item and then resell it here. If you bought it, chances are that someone else will buy it from you. You may even make money on the transaction.

    In the event you made a mistake or typo while bidding and bid $40,000 instead of $400 you need to contact the seller and tell him to contact us via the Help Center. Only the seller can ask for a bid to be removed in an emergency situation.
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  • thallman
    quote:Originally posted by Ronald J. Snow
    Suppose someone bids on an item in error; for whatever reason. Can that bidder retract his bid in any way? I have reviewed the GB rules and find nothing to address this issue.

    As a seller I have absolutely no problem with letting a bidder out of a deal as long as it is for a good reason; however, it appears that there is no provision for this in the GB rules.

    Suggestions or comments are welcome. RJSnow


    I've bid by accident before and it's a non-written agreement between the seller and buyer as to if the buyer is commited to buy. However, no, a seller can't *remove* a bid.
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  • Permanently deleted user
    I think it would make for a better seller(reputation) if you did let someone out of a deal....

    It's entirely possible that the bid was placed by mistake...I have entered the wrong amount on an item on ebay, so I know it can be done here...And quite often things happen that the buyer has no control over...car breaks down, house hit by lightening..(it happens, this is the lightening "place" of the world), so yes, if you are reputable seller, and the reason sounds legit, then let the buyer out of the deal..

    And yes, we have let ppl out of deals...no problem
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  • Ronald J. Snow
    Thank you all for the thoughts and information. I will let you know how it all turns out. RJSnow
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  • Ronald J. Snow
    Well, I just checked out my auction and find that someone else outbid the original bidder. Lets him off the hook without any hassle. I will keep the information you all gave me for any future reference. Thank you, RJSnow
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