home depot, my .02
There must be 10 home depots within a 30 min. drive from my house,all built within the last 12 yrs.I've probably been in all of em,and they've all followed the same pattern.When they open,plenty new carts,neatly organized near the entrance,plenty employees,ready to help you find anything on fully stocked shelves,if you leave with a heavy load,always a guy outside to help you load your truck.
..Fast forward about 18 months,all the banged up,faded,rusty carts have at least one bad wheel,makin it a bear to push around the sheds,fencing,lawn mowers,lawn furniture or whatever else they decide to put in front of the store.Ifya can't find something,you won't find a "reprosentitive",either.If ya do find something you can use,go ahead and check yourself out.Buy some heavy stuff? hope ya brought a friend,the outside guy is hidin out with the 4 guys that were suppose to be workin inside.
..This all coincides with the lumber yard you used to deal with going belly up because all their customers went to home depot.Grin and bear it.
..Fast forward about 18 months,all the banged up,faded,rusty carts have at least one bad wheel,makin it a bear to push around the sheds,fencing,lawn mowers,lawn furniture or whatever else they decide to put in front of the store.Ifya can't find something,you won't find a "reprosentitive",either.If ya do find something you can use,go ahead and check yourself out.Buy some heavy stuff? hope ya brought a friend,the outside guy is hidin out with the 4 guys that were suppose to be workin inside.
..This all coincides with the lumber yard you used to deal with going belly up because all their customers went to home depot.Grin and bear it.
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That's cause the startup crew has been replaced by your local talent.
The parking lot is now the local day labor hiring hall in this area!
Allen0 -
lowes is the same way here 0 -
Every time I go into our local HD, I get mad, for the reasons stated above. NEVER help around to assist you. I still buy some lumber there because I know where it's at. 0 -
there is a home depot about 1/2 way to our cabin so i pick up odds & ends on way ...never was impressed by quality of lumber ....soooooo went to local lumber yard in very small town by lake & took to cabin 3--20' 2x12 that were perfect, not a knot, blemish, straight, beautiful grain...i did not know you could still get wood like that....$33 apiece 0 -
" 3--20' 2x12 that were perfect, not a knot, blemish, straight, beautiful grain...i did not know you could still get wood like that....$33 apiece"
Ahhh...Mother Nature,one thing big business has no control over.0 -
I have a SERIOUS problem with the Home Despot, and to a lesser extent, with Lowes.
My problem? The self checkout.
Now the self checkout is a great feature to have when combined with everything else. I've showed up a couple of times with the lines filled with carts packed to the top and only had some nails and a length of 2" PVC. In that case it's great to do my own checkout and be on my way.
HOWEVER.
Lately, I've come in, grabbed the things I've needed, and seen TOTALLY empty lines. No one was in line for checkout, but there were no employees there to handle checkout. The only thing open was the self checkout. That in itself is not good, you should have AT LEAST one person there. The worst part is that a small gaggle of employees were nearby just standing around shooting the breeze with each other. They were doing nothing, and I had to CHECK MYSELF OUT? That, friends, it Bu***hit.0 -
Welcome to America boys . Tyypical "mart" mentality at work. Come in blow out all competition then as time goes on the place falls apart and prices go up . Why you ask ? No one to compete with. Dont buy there , keep your local guys in business. They have been there forever, care about what happens to your community and the mmoney you spend in his store most likely goes back into your community. 0 -
When I lived up in WI, we had a store called Menard's, like Home Depot, but had a full size lumber yard out back! That place was awesome!
Last time I went to Home Depot with a buddy who was constructing a shooting stand. had about $100 worth of extra cuts and tied up 3 employees for 2 1/2 hours, but it sure was nice to be able to simply "assemble" it at the destination.[:D]0 -
I quit going to H.D. when we got a new Lowes but now Lowes is just as bad. We went last weekend to get a new over-the-range microwave and the service was horrible. They acted like I was bothering them by wanting to spend my money there. Understaffed and apathetic.
We still have two locally owned lumber yards close by and I refuse to buy my lumber at HD and Lowes. I like to able to drive my truck into the yard and load it.0 -
It's called the decline of America - haven't you been paying attention? 0 -
I'm the kind of guy who hates to ask for directions.
I rather LIKE no sale reps bugging me at Home Depot, or anywhere else. I WANT to browse and find things on my own; the only exception is if no one is at the paint counter and I need paint. If I WANT to know where something specific is I ask at the customer service desk when I walk in. After that- leave me the heck alone!
I also like self scan checkouts. Not that I dislike cashiers- just scanning your own stuff is fun- especially when you just have a few small things.0 -
I never buy lumber from stores anymore. My parents have a woodmizer mill back home and a huge bard filled with cut and sticked lumber: White Oak, Red Oak, Cherry, Walnut, Pine, Cedar, in all sizes.
Best thing in the world. All I do is take measurements, visit the folks, and get what I need.0 -
At hd new employee orientation,a big picture of Jonk comes on the screen when the speaker starts talkin about "target costumers".
..No offense Jonk,but pickin up materials is part of some peoples jobs.If I was doin a little repair for you,by the hour, and had to get somethin at hd,I'm on the clock.
..And,yea,I've been payin attention,and everybody else with their hand out.0 -
self checkout???[?]
is there really such a thing????
when you are done doing all "their" work they still have to press some buttons to approve your purchase before you can leave[:(!]0 -
But, you can buy hardwood flooring that is made in China and it is cheaper than buying local. 0 -
quote:Originally posted by meunke
I have a SERIOUS problem with the Home Despot, and to a lesser extent, with Lowes.
My problem? The self checkout.
Now the self checkout is a great feature to have when combined with everything else. I've showed up a couple of times with the lines filled with carts packed to the top and only had some nails and a length of 2" PVC. In that case it's great to do my own checkout and be on my way.
HOWEVER.
Lately, I've come in, grabbed the things I've needed, and seen TOTALLY empty lines. No one was in line for checkout, but there were no employees there to handle checkout. The only thing open was the self checkout. That in itself is not good, you should have AT LEAST one person there. The worst part is that a small gaggle of employees were nearby just standing around shooting the breeze with each other. They were doing nothing, and I had to CHECK MYSELF OUT? That, friends, it Bu***hit.
thats when i go and buy 30 foot of chain cut it myself(to piss them off) drag it up there and then listen to their BS about company policy that i cant cut the cahin when there not "baby sitting" me and they have to measure it. i let them know that there werent any associates to help me and i dont feel like walking halfway across the stroe to find a someone who then has to call somebody else to help. then i wait for 10+ min. for the associate assigned to the dept i need help in to show up[:(!]. at the front i then proceed to let them stretch it out measure it and give me a price and then i say oh never mind i dont want it and walk.[:)]
i am not a bad guy. but i like to put them in their place maybe if i had help it would not have been a problem0 -
quote:Originally posted by Jimet
At hd new employee orientation,a big picture of Jonk comes on the screen when the speaker starts talkin about "target costumers".
..No offense Jonk,but pickin up materials is part of some peoples jobs.If I was doin a little repair for you,by the hour, and had to get somethin at hd,I'm on the clock.
..And,yea,I've been payin attention,and everybody else with their hand out.
If you are on the clock working for me and find you need something unexpectedly- then yes, I expect that you would get it as quickly as possible. That's good business. However as a consumer, I just don't like to be 'serviced' unless I ask. Odds are being fair at carpentry, plumbing, electrical work, painting, etc.- general handyman stuff- I know more about what I need than 80% of the people working at home depot who have it as an after school job.
I know this from the other side too. I worked in a department store and a deli- not a counter, but a whole deli store. And MAN did folks get pi$$ed off if I offered to help when they had that 'just browsing' look in their eye. Which is hard to determine. I mean, it isn't like pink eye! So- I left them well enough alone, just made myself visible so they could ask me questions if they wanted to. And made sure I was pleasant at check out, and asked them if they found everything alright. Know what? I consistently had high sales numbers. Not the best- but good. Because it was the approach that worked for me- probably b/c it is what I like myself.
The exception to this is not being seated in a restaurant but having the 'please wait to be seated' sign up. That I hate.
Ah well. To each, his own, including rants.0
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