Got any Daiwa fans? Update

rdc5

September 28, 2008 18:32

I bought a brand new Daiwa rod/reel combo yesterday and set out trout fishing this morning. I fished for about 20 minutes (not catching anything)snagged a rock and was trying to get loose when "SNAP" and the rod broke right above the 3rd ring. The rod is medium light rated for 6lb-8lb and I had 8lb el cheapo line on the reel. My question is....do I try to return to store that is 45 minutes away or try to go through Daiwa? Anybody dealt with thier customer service?
Thanks

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  Warbirds

  September 28, 2008 18:40

  The first thing you should do is go to the store and try to exchange it.
  
  If you bought a new set of goodyear tires, the next day drove down the street and had a sidewall failure, you would go back to the tire shop, not contact goodyear directly, right?

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  JamesRK

  September 28, 2008 18:44

  I'd take it back to the store.

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  William81

  September 28, 2008 18:50

  Go back to the store....

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  rdc5

  September 28, 2008 19:20

  I know that makes sense. Not to argue but gas is dissappearing like Kyle Busch's Championship dreams.

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  rdc5

  October 12, 2008 10:32

  Took it back to store and they swaped it right out. No problem[:D][:D]

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  Red_Fly

  November 09, 2008 03:41

  Go to the store, let them handle replacing it for you. Daiwa makes a good reel they hold up well. I use several of their salt water models and found that if I have had problems parts can be found. I talking about some reels that are 10 years old or older.
  Their rods are new to me.
  Good luck.

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