anothere pressure washer.........
bought a new one last month from rural king, 3100 psi, coleman brand. did the house and around sidewalk, mower and few things. went to start it yesterday to do the side by side it ran about 2 minutes then quit, couldn't get it to run more than 30 seconds, played with it a little and could get it to idle but as soon as you upped the throttle it would die. decided it was brand new and wasn't gonna work on it.
took it back to rural king this morning they sent me back to the stihl department to see a boy about the warranty. he said he would look at it but it would be at least a month as he was backed up. I told him I didn't want to wait a month I needed it now and I thought the first 30 days was replacement or refund, he told me under his breath he didn't have anything in that and if I wanted to speak to manager I could, and should he told me to tell the manager I was upset and usuall they would work something out.
Manager listened to me, then him he told the manager if he had to order any parts it would be at least a month if not more, I told them that wasn't right he offered to exchange it but they didn't have any more of that brand in store, ended up he offered me a Yamaha brand that was about $50 more for exchange if that was allright it had 25ft hose, so I asked if I could keep the 50ft hose off mine and let them put the 25ft one on my old one, he agreed. so now I have a new yamaha brand with the same 30 day store refund/exchange and then manufacturers year. will give it a try tomorrow as it is pouring the rain down today. manager and the other boy were both very nice and I didn't even have to raise my voice, I thanked them both for their time and attitude in this day of hard to find customer service I found it pleasantly suprising.
took it back to rural king this morning they sent me back to the stihl department to see a boy about the warranty. he said he would look at it but it would be at least a month as he was backed up. I told him I didn't want to wait a month I needed it now and I thought the first 30 days was replacement or refund, he told me under his breath he didn't have anything in that and if I wanted to speak to manager I could, and should he told me to tell the manager I was upset and usuall they would work something out.
Manager listened to me, then him he told the manager if he had to order any parts it would be at least a month if not more, I told them that wasn't right he offered to exchange it but they didn't have any more of that brand in store, ended up he offered me a Yamaha brand that was about $50 more for exchange if that was allright it had 25ft hose, so I asked if I could keep the 50ft hose off mine and let them put the 25ft one on my old one, he agreed. so now I have a new yamaha brand with the same 30 day store refund/exchange and then manufacturers year. will give it a try tomorrow as it is pouring the rain down today. manager and the other boy were both very nice and I didn't even have to raise my voice, I thanked them both for their time and attitude in this day of hard to find customer service I found it pleasantly suprising.
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I had good luck with a refurb Subaru until it got stolen. Equipment can be frustrating.
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ive been pressure washing everything that will hold still long enough, just seems like the thing to do these days. 0 -
I rent them and return. No headaches. 0 -
i generally pick them up off the side of the road or from the dump. usually the motors run good but the pumps are bad. u can buy a pump for less than 100.00 takes about half an hour to replace. sometimes the carb on the motor needs cleaned. i usually end up with a couple of extras that i take to the pawn shop and trade for a gun. just something to do during retirement. 0 -
My old craftsman ran , but the pump was $159, thus the reason for buying the new coleman that and the fact more psi 2600-3100. figured for an extra $40-50 with tax I had a brand new pressure washer, did expect it to work longer than twice, used it about 3 weeks ago then went to use it yesterday wouldn't work.varian said:i generally pick them up off the side of the road or from the dump. usually the motors run good but the pumps are bad. u can buy a pump for less than 100.00 takes about half an hour to replace. sometimes the carb on the motor needs cleaned. i usually end up with a couple of extras that i take to the pawn shop and trade for a gun. just something to do during retirement.
Roboz I looked at the reviews for the subaru, it looks exactly like the yamaha they just gave me, my guess they are the same just different names. hope it turns out as good as yours minus the theft.....0 -
I too have a Subaru unit I bought from Sam's Club about 4 years ago. It has been a good machine so far (knock on wood). I learned that if you live in a cold winter climate you had better make sure you store your pressure washer in a heated place during those freezing months. 0 -
mr. hillbillie buy your pumps off the aftermarket sites. there are really only two types, horizontal or vertical. aside from that they are all pretty much the same. around $70.00 for the last one i bought for a craftsman "marked" one. 0 -
thats where I was getting mine, only thing was I needed a vertical pump with 7/8 long shaft opening, the cheaper $50-75 dollar ones were short shaft and pump wouldn't slide all the way up to bolt to bottom of motor. went that route had to pay $16 shipping to send $59 pump back, they claimed I ordered wrong one, long shaft was almost $150, most of horizontal pumps were in $40-50 range..... looking back should have just cut inch or two off shaft on motor and been done with itvarian said:mr. hillbillie buy your pumps off the aftermarket sites. there are really only two types, horizontal or vertical. aside from that they are all pretty much the same. around $70.00 for the last one i bought for a craftsman "marked" one.0 -
use longer bolts and shims made from almost anything. if im understanding what you are saying. the last vertical one i did i had to shim it a bit. 0 -
would have needed inch and half to inch 3/4 shim, wasn't sure how much torque the pump put out on the bolts and if they would twist being that long, the craftsman was about 20years old and I was tired of engineering fixes...... 0 -
I had a Craftsman until the B&S engine blew. I still have the pump & all the parts. Now I'm using a Ryobi. 0 -
I have a camble hausfield I bought maybe 20 + years ago about 10 years ago it lost pressure as it was getting old and I as not sure what happened ( I knew 0 about a pressure washer ) and was in the middle of a project with it
I went into town to look around pricing one I went into one of the sears outlet stores like a very small display ordering store they had a couple I was looking at but way more than I wanted to spend. ( did I mention I am cheap and seek out the best deal ) a sales man came over I told him I was looking it but more than I wanted to pay , he said your in luck its last years display model we were just about to mark down some items today, we will take 220,00 off that price well ok thats a lot better ..
so I finished my project with the sears and took the old one apart a week or so later what did I have loose and I have always at least tried to repair every thing , one of the springs had broke in the pump that keeps pressure as it pumps ( three or four of them ) I looked around the garage found a similar but a bit weaker spring and planed on ordering the right ones however it lost a bit of pressure but we still use it. as it is the sears is sitting in the shop I expected to put it into use any time just happened he old CH still works so the craftsman is still waiting in line .
I did upgrade the pressure wand some time back with a interchangeable nozzle set which was great improvement0 -
My only complaint with my Subaru washer is the very stiff plastic hose it came with. You cannot coil it up like a more flexible hose, just kind of "wad" it into a large mess when putting the washer away. 0 -
The 3,800 psi, 3.6 gpm, Generac I bought has never given me any problems in the 5 years I've owned it and I've used it a lot. 
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