Employee messes up......who pays the price???
Employee error......who pays??? Its typically always fallen to the employer to cover any mistakes that are made, but is it always the case??? I have seen where restaurants take food that wasn't paid for out of the server's wages. I don't know HOW they get away with that because that has nothing at all to do with the server.
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I don't think I could rest unless I knew it were at least "possible" to insure a box while in transit. We've always given the buyer the option to buy more insurance.....the listed shipping doesn't always cover things fully, but we buy as much insurance as we can for what people pay.
This particular instance I first thought the buyer chose not to cover things......when he replied to my email that he had paid for full coverage insurance I felt the blood go from my face.
I don't know if I could handle having random boxes worth $4000 go missing.
The main thing I've got a major problem with on this thing is the fact that the post office took a gun. That is just crazy. Everything about this whole thing has been wrong.0 -
Locust Fork wrote:shootuadeal wrote:What was the conclusion on this Kasey?
I wrote a check to the buyer for the full purchase price of the gun.......the post office employee that is in charge of our "case" was out of town until yesterday, so I spoke with the postmaster that is holding the gun and let her know I was NOT in agreement with what was happening and not to "destroy" the gun because my plan was to get it back. The $800 check is sitting on my desk from the post office. I hope that they will see the value of the gun and agree to send it back and let the payment they've sent cover the damage they've done. If that isn't the case my plan is to get the gun back and send this check to them. If they end up telling me they've destroyed the gun and the $800 check is the last of this will be the proverbial straw on the postal insurance camel's back because I will be getting private insurance that will cover shipping and never worry about this mess again.
I do see where "declared value" puts a strain on things.....but the fact that I paid them to deliver a package should be enough, buying $800 worth of insurance shouldn't be warranted at all. Its like buying a meal and having to pay an extra $20 to not be poisoned......well, if you only gave $10 extra you can't say anything if you find yourself sitting on a toilet for the rest of the day....its your own fault for not buying the insurance. Plus, insurance doesn't work this way in any other case. Insurance isn't a backup plan for the post office to BUY the item......its a policy saying they will pay if they damage it.
This has been a wakeup for me......today was shipping day and I've been all over the lady who makes our shipping labels today making sure its all handled correctly. I swear, I'd sure like to know how people in business end up being able to walk away from everything and it still run smoothly. From printer ink, shipping boxes on hand, insurance, whos items are here, emails, what paperwork is piling up and all the other nonsense there doesn't seem to be a portion that I don't have to keep track of in some way. I thought shipping wasn't one of these things....but I guess it is.
Thats mostly what I was wondering, what happened with the USPS illegally transferring a gun to themselves with no paperwork. I assume you have made contact with your local IO inspector? That would have been my first call.
Otherwise, I would have done just like you are doing, given the mistake made on the insured amount, give the customer a refund and try and get the gun returned to me, give USPS their check back, try to repair/resell it and cut our losses.
Keep us posted, I am super interested in the part about them just taking the shotgun.0 -
https://www.gunbroker.com/item/797453046
Its this one....the wood is split into several parts.0 -
I would rather have the broken gun than the $800.00 too!
I believe replacement wood is available.
They had to try to break that wood!0 -
We may be ok.....the lady that is in charge of all of this has returned and I just spoke with her. She said they need a repair estimate and once they have this we can get the gun sent back to us. So, as long as the postmaster that has been holding it hasn't done anything stupid we may come out ok in all of this. I told her I have refunded the money to the customer and the gun needed to come back here and she said that was fine. They are fine with just handing over to him or me in the end......which is just the strangest thing ever and shows how wrong this whole thing is on their end as far as gun laws go. I mean, if a guy drops a gun off for repair here and it stays beyond a set amount of time I'm legally required to do a background check on him to get his own gun back.....but these postal people think they can just take a gun and do whatever they decide with it. Its CRAZY. 0
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