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2017 Chevrolet Colorado Junk

fideau
My son bought a new Colorado late 2016. He has 61,000 miles on it. It is loaded, 4x4, Z71 I think. I always told my kids to stick with Ford or Toyota, never Chevy. But he liked it.
Several weeks ago he started to notice a shudder from the transmission.
Took it in, torque converter they say, $3000 will fix it. Looking on line there seems to be scores of the same problem, some starting with only a couple thousand miles. So he is 1000 miles over the warranty they say. So call this number and maybe get some help. Sure. They'll give him a 15% discount is the comeback.

Anybody know who to call, where to call to raise some hell about this crap? Sooner or later I expect there will be a recall unless GM goes completely bust. I'm pissed.
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Comments

28 comments

Date Votes
  • kidthatsirish
    Call no one... Maybe he will learn to heed dads advice.
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  • yoshmyster
    Go after market. Otherwise they'll get him again in 61K miles or less [:D].
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  • select-fire
    Not surprising. Dodge I had went at 74K. I looked at it on the bench at the transmission shop. Clutches were wore out. Rebuilt it with Heavy Duty more expensive parts along with a two stage torque converter. Whole rebuild was 2100 plus the torque converter. It has ran to close to 150k. Some manufacturers just want their parts to wear out to over warranty date. That was a key why my next truck was a Ford. Their Heavy duty transmission have a first service date of 150K mile. Just to check , change fluid and adjust if needed. However you are getting ripped off. A torque converter change out is not 3k. I would guess you could take it to a reputable transmission shop and get that done for less than half of that. I might add it could be a electronic solenoid that went bad also causing that problem.
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  • shilowar
    quote:Originally posted by select-fire
    Not surprising. Dodge I had went at 74K. I looked at it on the bench at the transmission shop. Clutches were wore out. Rebuilt it with Heavy Duty more expensive parts along with a two stage torque converter. Whole rebuild was 2100 plus the torque converter. It has ran to close to 150k. Some manufacturers just want their parts to wear out to over warranty date. That was a key why my next truck was a Ford. Their Heavy duty transmission have a first service date of 150K mile. Just to check , change fluid and adjust if needed. However you are getting ripped off. A torque converter change out is not 3k. I would guess you could take it to a reputable transmission shop and get that done for less than half of that. I might add it could be a electronic solenoid that went bad also causing that problem.


    What's your MPG on that 6.2 gasser? I've been looking at F250s.
    3
  • select-fire
    Went deer hunting yesterday and got a chance to run some real numbers on the interstate. Coming home with it when purchased I was a lead foot. Cruising 65 yesterday with the cruise on it done 17.2. Running around stop and go it is more like 13.-13.5. I am very satisfied with it. I reckon the brand new ones have more gearing than my 6 speed one. Maybe they do better.
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  • chiefr
    Good luck. GM has a history of wooing you in to buy from them, but when you have a serious problem, they act like they don't know you.



    I too learned a painful lesson many years ago and have been driving Toyotas ever since. As a lifelong mechanic and restoration guy, I have steered many people away from both UAW, especially GM and Chrysler and they have thanked me for it. Agree, too bad he did not listen

    IMHO, fix and sell before something else breaks
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  • wpage
    GM sell alot of Chevy Colorados and GMC Canyons (same frame and drive trains) Take it to a good trans shop and get it swaped out.
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  • bpost
    quote:Originally posted by fideau
    My son bought a new Colorado late 2016. He has 61,000 miles on it. It is loaded, 4x4, Z71 I think. I always told my kids to stick with Ford or Toyota, never Chevy. But he liked it.
    Several weeks ago he started to notice a shudder from the transmission.
    Took it in, torque converter they say, $3000 will fix it. Looking on line there seems to be scores of the same problem, some starting with only a couple thousand miles. So he is 1000 miles over the warranty they say. So call this number and maybe get some help. Sure. They'll give him a 15% discount is the comeback.

    Anybody know who to call, where to call to raise some hell about this crap? Sooner or later I expect there will be a recall unless GM goes completely bust. I'm pissed.


    I stopped selling cars and trucks around the time GM cut to 100K warranty down to 60K. I HATED selling cars even though I was making great money.

    The GM regional Manager can help. BUT, and it is a BIG but, did he follow the recommended service (if any) in the owners manual? If so he has a STRONG position to argue, if not he is at the mercy of the Regional Managers good will.

    My DODGE now has 512,000 on it. I had the tranny rebuilt at 300K but it was actually okay and I could have gone a lot further. Following the recommended maintenance is key to long life with cars and trucks.

    If GM will not stand behind it call around to private shops for a better price. $3,000 seems extremely high for a torque converter.
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  • mogley98
    Less Gubermint regulation should be anytime they come up with something that is a trend not a freak thing it should be recalled and grandfathered, that would force them to pay attention to quality
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  • spasmcreek
    how long before all the stuff u need gets here from chinee or messico?
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  • themountainman
    The last GM product I'll ever own was a JIMMY that busted the transmission case with about 70K miles on it. Every one they made had the same problem. Now they advertise about reliability. You can rely on them breaking.
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  • droptop
    quote:Originally posted by spasmcreek
    how long before all the stuff u need gets here from chinee or messico?

    Oh my, that's lower than a snakes belly.[:D]
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  • Doc
    Sorry to hear of the problem. An auto trans should last longer than that. They are very expensive to fix these days. My 2006 Colorado has 230,000+ miles and no engine or drivetrain issues so far. But then mine has a 5 speed manual and it's two wheel drive. Still has original clutch and brakes. Did have to replace front struts at about 60K and the AC control went out about 18 months ago. Otherwise just a few nickel and dime things.
    3
  • buddyb
    I had a Ford F 150 did almost the same thing,About 65,000 transmission just gave up,no warning,stopped pulling at all.Ford dealer thought it was funny when I ask about the warranty.It was a company truck and the company buys several new trucks a year,but not Fords.
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  • spasmcreek
    wonder if the Ford dealer would get a chuckle when you showed him your brand new TOYOTA
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  • roswellnative
    61000 miles. American made and gonna cost him out of pocket. Sux
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  • bustedknee
    Planned obsolescence, or built-in obsolescence, in industrial design and economics is a policy of planning or designing a product with an artificially limited useful life, so it will become obsolete (that is, unfashionable or no longer functional) after a certain period of time.[1] The rationale behind the strategy is to generate long-term sales volume by reducing the time between repeat purchases (referred to as "shortening the replacement cycle").[2] ....

    https://en.wikipedia.org/wiki/Planned_obsolescence
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  • fideau
    Epilogue:  Been a while but anyway, had the filter and fluid changed, added some Dr. Tranny and the shudder stopped.  Had no idea at the time that we couldn't even check the damn fluid ourselves or add any. But anyway, transmission shop said do it again in 3 months.  So son traded it in on a 2019 loaded Tacoma TRD and is very happy. 
    9
  • montanajoe
    • Community moderator
    Welcome back!!!   Where have you been?  Hope all is well with you and yours.  
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  • neacpa
    GM power train warranty is 60k miles but when, not if but when, the transmission goes out and you replace it with another GM factory tranny, then the replacement GM tranny has a 100k warranty.  Makes no sense other than they know the first one will be going out and you will probably get rid of it before the next 100k miles.  I always had great luck with GM's before 2013 but between my experience since then and friends experiences, I will not be buying another new GM truck.
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  • Mobuck
    Current Chevy K1500 has 120K & no trans issues. Previous Chevy K2500 now has 242K and no trans issues. Backup farm K2500HD has 122K with no trans issues.
    In fact , the only trans issue I've ever had with a GM auto transmission was a K1500 Suburban that had been used by a city driver for 10 years and the trans "rebuilt" before I bought it.
    Which brings up another subject: I'll pass on ANY vehicle that is reported to have a "rebuilt" transmission. I've not had a single instance where the "rebuilt" trans lasted more than a short time. Probably due to the fact that the lines and cooler weren't properly flushed of bits and pieces from the failed trans.
    3
  • Okie
    I've noticed if it's got tires or tets on it, it going to eventually cause a man some problems.
    I was a Ford and GM guy for several years, but now drive Toyotas with a smile. :)

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  • BobJudy
    My experiences with GM must be an anomaly. Maybe I should go out and buy a lottery ticket. A half a dozen different Blazers, 2 Equinoxes, a Traverse, 2009 Colorado, Camaro, Acadia and a couple of others and never had a transmission problem. Perhaps I have been overzealous with maintenance but it must have worked. Guess I'll stick with GM. Bob
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  • 4205raymond
    Been buying new Chevy Truck every 4 or 5 years for almost 50 years. 2013 Silverado underbody rust worse I have ever seen on a truck at less than 17,000 miles. Coating came off in sheets. Three estimates to fix at over $8000. GM offered $1,500 to fix. No thanks. Dealer worked with me on new 2015 no thanks to GM. You can't buy a 2020 Silverado with light interior except Hi-Country. Never got over the way GM treated me on 2013. Bought a new 2020 Ram Longhorn Laramie  with light leather interior crew cab a lot less than Hi-Country. Screw General Motors.---------------------------------------Ray
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  • badchris
    I was driving Rangers and F150's up until around 2000. The company I worked for received supplier discounts from GM so I tried out a Silverado WT that I got a good deal on. That same year, bought a 1 year old Buick Century with low miles. The Buick lasted 19 reliable years without a lot of major repairs but the rockers and fenders were so rusted out I had to be careful when washing it!! Donated it and traded my 2007 Silverado in on a low mileage 2019 GMC Acadia and quite happy with the purchase. However, I do miss having a pickup truck but it does help knowing someone with a trailer I can borrow.
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  • iceracerx
    Most Owners Manuals have a Customer Service phone number listed in the back of the book.  They are your best bet for seeking satisfaction.  There may be a 'silent recall' on this issue or there may be a 'recall'. That will be listed in the TSBs found at the stealerships. (technical service bulletin).
    I'd start by calling Customer Service.

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  • 4205raymond
    iceracerx said:
    Most Owners Manuals have a Customer Service phone number listed in the back of the book.  They are your best bet for seeking satisfaction.  There may be a 'silent recall' on this issue or there may be a 'recall'. That will be listed in the TSBs found at the stealerships. (technical service bulletin).
    I'd start by calling Customer Service.

    Went this route by the book with my rust problem. See post above. I wasted three months on this method and there was a TSB detailing procedure to use to repair damage. Service Manager and Dealer fought like hell for me and admitted no way they could make my truck whole again using TSB procedure. So, we kicked a less than two year old 2013 with less than 17,000 miles on it down the road and I took a new 2015 off the lot. 

    I really miss my dealer, tech writers , mechanics and service manager but I damn sure don't miss General Motors.--------------------------Ray
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  • grdad45
    I had a 2006 GMC Canyon that GM knew had an engine problem from the get-go. Something in the head. They covered it for 8 years, but you couldn't get it fixed until it cratered. Mine crapped out at 8 years and 2 months! After threatening to take them to federal court, as I was going to do an online search for other owners, they agreed to pay for HALF the repairs. My mechanic got it running as good as new, cost me $800 out of pocket. A year later, I sold the GMC and bought my current F150.
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