HAS RCBS CHANGED HANDS
WENT TO the site to get the address to send a die back and found all this crap below. i have sent things back last year with no ??? asked but dont remember seeing this statement, it will be hard to come up with a proof of purchase for something dated 1987.
These warranties supersede all other warranties for RCBS products whether written or oral.
Limited Lifetime Warranty
Your reloading press, reloading die, manual case trimmer or bullet mould is warranted to be free from defects in material or workmanship for as long as the original owner owns it. This warranty is extended only to the original consumer purchaser. This warranty excludes any electrical components or products. All RCBS products are intended for non-commercial use by hobbyists. Any other use of these products will void the warranty. Should you believe that your reloading press, die, manual case trimmer or bullet mould is defective in material or workmanship, you must return the reloading press, reloading die, manual case trimmer or bullet mould to Ammunition Accessories Inc. through its Oroville operation (hereinafter "Oroville Operations") postage paid for evaluation. If defective, the product will be repaired or replaced at Oroville Operations' option, at no charge.
Send a dated proof of purchase to Oroville Operations for return shipping and handling, along with the TBD to:
These warranties supersede all other warranties for RCBS products whether written or oral.
Limited Lifetime Warranty
Your reloading press, reloading die, manual case trimmer or bullet mould is warranted to be free from defects in material or workmanship for as long as the original owner owns it. This warranty is extended only to the original consumer purchaser. This warranty excludes any electrical components or products. All RCBS products are intended for non-commercial use by hobbyists. Any other use of these products will void the warranty. Should you believe that your reloading press, die, manual case trimmer or bullet mould is defective in material or workmanship, you must return the reloading press, reloading die, manual case trimmer or bullet mould to Ammunition Accessories Inc. through its Oroville operation (hereinafter "Oroville Operations") postage paid for evaluation. If defective, the product will be repaired or replaced at Oroville Operations' option, at no charge.
Send a dated proof of purchase to Oroville Operations for return shipping and handling, along with the TBD to:
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CHEVELLE427,
Yes, RCBS and several other reloading component manufacturers were bought out by the mega weapons and space systems company, ATK.
This appears to be the continuation of cutting back on service and warranted work in favor of the bottom line. This goes right along with the rising costs of energy and metals. Pretty soon no one will be able to afford to reload.
Best.0 -
quote:Originally posted by nononsense
CHEVELLE427,
Yes, RCBS and several other reloading component manufacturers were bought out by the mega weapons and space systems company, ATK.
This appears to be the continuation of cutting back on service and warranted work in favor of the bottom line. This goes right along with the rising costs of energy and metals. Pretty soon no one will be able to afford to reload.
Best.
BS, If you have a problem with an RCBS product ,give them a call. They will replace it or repare it as always. Again, BS!0 -
steve4102,
You know Steve, I don't mind that you disagree with me but your method of disagreement really stinks. You're rude and you don't even have anything to back up your opinion.
The quote used above is from the RCBS official website and is their official statement of Warranty. If they printed it on their official website, how can this be BS?
http://www.rcbs.com/general/warranty.aspx
Now, what they do on the phone may indeed be different from their statement of Warranty but you cannot argue that they have changed their content of the Warranty. Read it yourself if you don't believe me but it is certainly NOT BS!
The last time I had something go wrong with any of my RCBS equipment, they were very polite and promptly replaced the broken parts at no charge. This was probably 7 or 8 years ago, long before ATK bought them out. This does not change the facts above.
Best.0 -
quote:Originally posted by nononsense
steve4102,
You know Steve, I don't mind that you disagree with me but your method of disagreement really stinks. You're rude and you don't even have anything to back up your opinion.
The quote used above is from the RCBS official website and is their official statement of Warranty. If they printed it on their official website, how can this be BS?
http://www.rcbs.com/general/warranty.aspx
Now, what they do on the phone may indeed be different from their statement of Warranty but you cannot argue that they have changed their content of the Warranty. Read it yourself if you don't believe me but it is certainly NOT BS!
The last time I had something go wrong with any of my RCBS equipment, they were very polite and promptly replaced the broken parts at no charge. This was probably 7 or 8 years ago, long before ATK bought them out. This does not change the facts above.
Best.
your correct, and thanks for the reply to my ???
I did call them and was told to just send the die to them and they would see what could be done, was also told the statement on the web site was mainly for high $$$$ items.0 -
I was missing the primer arm pin on a Jr 2 press and emailed them. 2 days later I had it in the mail. Cheap part, yes...but they did it extremely fast without a question for free. 0
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