S&G combo lock problem HELP

Smoky14

October 21, 2003 03:37

I have a Sargent&Greenleaf combo problem. It somtimes takes up to 7 attempts to get the lock open. It is 10 years old now. I removed the back and all the springs are working etc. Is there a tension adjustment for the tumblers or perodic maint that needs to be done?
I emailed S&G and they no longer have a server. Business must be good if they can delete customer service.
Any help is appreciated[:(]
Smoky the perplexed


People demand freedom of speech to make up for the freedom of thought which they avoid.

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  jsergovic

  October 21, 2003 05:18

  A) Sargent & Greenleaf Locks require annual servicing by a certified lock technician to keep warranty in force; and presumably, it isn't a bad idea.
  
  Check lock bolt pressure. Redial complete combo, stopping at "0"; hold at "0" while shaking handle. Proceed to "starting number".
  
  C) Is too much stuff in the safe? Nothing should be hitting the door, interfering with bolt pressure.
  
  

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  gunnut505

  October 21, 2003 18:38

  Are you starting with at least 7 full spins to the left?
  Do you go only one spin after the starting number, or do you use 2?
  Finally; are you exactly on the numbers after the start number before you spin again?
  Last one, do you jiggle the bolt opener before you start?
  
  If you know it all; you must have been listening.WEAR EAR PROTECTION!

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