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GB Accounts Payable Issue

gap1916
I have been recently told by GB that my CC on file is no longer valid and I owe money. I went in to my GB account and corrcted the situation with a current CC. My next e-Mail from GB is that my account is going to be suspended. How do I communincat to GB that the CC on file is now good? I have tried several different avenues to do this and have not been sucessfull. I can not reply to the e-Mails from GB per there policy. It is frustrating. What can I do besides leave GB?
Thank you
Greg
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Comments

3 comments

Date Votes
  • bpost
    Open a support issue from the tab on the left of your account page. I was easy to give them my new CC number, taking just a few seconds.
    0
  • shoff14
    quote:Originally posted by bpost
    Open a support issue from the tab on the left of your account page. I was easy to give them my new CC number, taking just a few seconds.


    The problem is, and this must be recent because it happened to me last week, that when you put the new info in it locks your account. I was using the same CC, just new date.
    0
  • nononsense
    gap1916,

    As with all communication with Gunbroker Auctions, it begins by using the Help/Support button on the front page of the Auctions.

    These posts are normally deleted but I'll lock it so you can read the posts.

    Best.
    0

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