Now what ?????

Permanently deleted user

December 12, 2013 22:27

You send a firearm to a bidder on an inspection period. Firearm is returned but something has changed. Damage, component what ever. You bring to bidder's attention and the pissing starts.

What do you do in such a situation?

How can you prove what happened or what you think might have happened. You send guns to strangers so you do not know if they are honest or not.

Sage 1

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  Mod1892

  December 13, 2013 03:15

  Hello,
  
  I would photograph the rifle with the newspaper of the day you ship the gun as the back ground. Any changes/alterations that are not easily attributed to damage by the shipper is then the responsibility of the purchaser.
  
  Michael

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  beantownshootah

  December 13, 2013 06:30

  quote:Originally posted by Sage1
  You send a firearm to a bidder on an inspection period. Firearm is returned but something has changed. Damage, component what ever. You bring to bidder's attention and the pissing starts.
  
  What do you do in such a situation?
  
  How can you prove what happened or what you think might have happened. You send guns to strangers so you do not know if they are honest or not.
  
  Sage 1
  
  
  This kind of thing is not unheard of. Sometimes people buy rare/collectible guns, then swap out desirable parts for non-desirable ones, then returning them as "unsatisfied".
  
  There really isn't a perfect way to prevent/resolve this.
  
  One way is "no returns, period", but that discourages buyers and can depress auction interest. Unfortunately, this is probably the only way to absolutely prevent "bad" returns.
  
  Another way is to charge a "restocking" fee for any returns. That elevates the cost of returns, and makes this sort of shenanigans less appealing to the buyer.
  
  You can try to limit your buyers to only those with lots of positive feedback, but again, that's going to significantly limit the buying interest, and may not be practical.
  
  Best way is probably to state up front in the auction a clear return policy that because of scammers who swap out parts and other abuses, all returned guns are subject to meticulous inspection, and at your discretion a refund will only be issued for guns that you feel are in in the same condition you sent them out in.
  
  Just this warning is probably going to discourage parts thieves, and with it place, potential buyers are warned up front that they have to be careful.
  
  Also, its VERY useful to take LOTS of well-lighted pictures of the gun from all angles, and even (if it might apply) detail-stripping the gun and taking pictures of all the parts before selling it. You can even put these images in the auction. This "can" help clear up any misunderstandings later.

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  MG1890

  December 13, 2013 06:34

  You still have the money, correct?
  
  Do what you truly feel is right. If they lowered the value $100, keep $100. Explain this to them in writing.

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  sandwarrior

  December 13, 2013 15:21

  I agree with MG1890, You have the money and therefore the control.
  
  I would first address the issues you think are wrong in an e-mail to them.
  
  Next step is to elevate it to the auction administrators. State your case clearly and concisely so they see your point. A settlement can be reached at that point as to how much if any (including depreciation of lost parts to the total firearm) you send back.
  
  Another lesson most of us never see, but should heed well when selling. Document EVERYTHING you send on that rifle.

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  Permanently deleted user

  December 13, 2013 15:41

  Thanks guys

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