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scope base question

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9 comments

  • JustC
    either the front ring or the base is worn out or bad from the factory. I have interchanged countless different manufacturers of rings and bases and never had a problem.
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  • ChetStafford
    Thanks Justin they are new bases so factory defective. I will pick up a set of Leupolds for it if I can find them it is Savage with a flat rear.

    I guess I will send them back to midway.
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  • Ambrose
    Don't send them to Midway; send them to Burris. Burris is very good about replacing bad stuff. Email or call first. I sent them a Z-ring with stripped threads and they sent me a new one. And yes, the dove-tail rings will interchange among manufacturers (usually!).
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  • JustC
    in the future, look into Warne bases and rings, or at least Warne bases,..they are rock solid and don't cost a lot of money.[;)]
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  • ChetStafford
    Apparently Burris doesn't answer emails so I will just make sure I don't spend any more of my money on their second rate junk.
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  • nononsense
    csjs1194,

    E-mail costs you nothing, that's why everyone uses it. But it can cost the companies you e-mail 10's of thousands of dollars to employ one or more folks just to attempt to answer the most important ones.

    Burris, like every other major company in the U.S. and abroad, gets somewhere in the neighborhood of several HUNDRED to several THOUSAND e-mails every day. They cannot and will not be able to keep up with them ever. They sort them as best they can spending a few seconds with only the most imperative of those received. The rest get ignored.

    If you need an answer, call them on the phone. They will answer the phone and they will give you an answer to your question. That's what I do with just about every company I need to deal with.

    Best.
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  • RobOz
    I would think they have customer service people to answer emails, just like any other company. I myself have never really had a problem with firearm/accessory companies getting back with me. I have had the problem of my own computer security not sending or receiving emails to and from companies.
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  • ChetStafford
    quote:Originally posted by nononsense
    csjs1194,

    E-mail costs you nothing, that's why everyone uses it. But it can cost the companies you e-mail 10's of thousands of dollars to employ one or more folks just to attempt to answer the most important ones.

    Burris, like every other major company in the U.S. and abroad, gets somewhere in the neighborhood of several HUNDRED to several THOUSAND e-mails every day. They cannot and will not be able to keep up with them ever. They sort them as best they can spending a few seconds with only the most imperative of those received. The rest get ignored.

    If you need an answer, call them on the phone. They will answer the phone and they will give you an answer to your question. That's what I do with just about every company I need to deal with.

    Best.






    I will call them I planned on doing that and I thought calling their products junk was probably a little harsh so I am going to call them and see how they want to handle this.
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  • nononsense
    csjs1194,

    Excellent!

    I've worked with them on the phone on a couple of occasions and they were super.

    Best.
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