Contacting Colt Firearms

kimi

January 07, 2013 09:50

I have been trying to contact Colt Firearms for about one month now and all I get is a busy signal or a recording. Does anyone know what the problem might be?

0

• 

  perry shooter

  January 07, 2013 10:02

  same thing here I have been trying to get Beverly for a letter on a 1888 SAA frontier six shooter I bought a month ago
  
  EDITI talked to Beverly this afternoon and ordered 4 letters one for SAA 44/40 made in 1888 that checked out and then 3 1911 commerical that I had on my eye candy post Two with swartz safety serial numbers 37 apart and one first month production low low 4 digit serial. [:)] however BEVERLY said they were running about 120 days behind in research[:(]

  0
• 

  JohnnyBGood

  January 07, 2013 10:05

  Part of the reason might be that they close down for the Holidays (maybe 2 weeks?), and when they come back there is a big backlog of messages.
  
  Johnny

  0
• 

  kimi

  January 07, 2013 10:11

  Thanks for the information folks!

  0
• 

  Txs

  January 07, 2013 12:08

  Colt Defense or Colt's Manufacturing?
  
  Under the same umbrella, but two different companies.

  0
• 

  kimi

  January 08, 2013 08:31

  I got a call from Colt a few minutes ago and the archivist I spoke with said that he would probably be working on my orders again today. As expected they are very busy. I placed my orders with them five to six months back.
  
  Txs: Thanks for the response...Colt's Manufacturing.

  0
• 

  fiawol

  January 09, 2013 15:33

  I tried calling today for a first-time contact to ask a question, and after half an hour of being on customer service hold, I decided to give up and try again sometime later on. What CAN they help you with over the phone? I've read that they can look up when a Colt firearm was manufactured by giving them the serial number, can they do that with 1 phone call, or will it take multiple phone calls to get directed to the right department, and then have that depatment look up the info in their records?

  0
• 

  JudgeColt

  January 13, 2013 16:25

  fiawol, some Colt serial numbers can be checked for approximate year of manufacture here:
  
  http://www.coltsmfg.com/CustomerServices/SerialNumberLookup.aspx

  0
• 

  Spider7115

  January 13, 2013 17:41

  quote:Originally posted by JudgeColt
  fiawol, some Colt serial numbers can be checked for approximate year of manufacture here:
  
  http://www.coltsmfg.com/CustomerServices/SerialNumberLookup.aspx
  
  Here, too: http://proofhouse.com/colt/index.html

  0
• 

  fiawol

  January 21, 2013 19:21

  Thanks, I knew about the one, but didn't know about the one on Colt's own site. Sadly, the gun I want to look up I know is notorious for having incomplete information online, it's a Colt Python Target in 38 Special. I know it was only made for a short time in the 1990's, and just wanted to try to find out the exact date. I'll try Colt again later on, and see if they can help me.

  0

Please sign in to leave a comment.