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auction side question

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7 comments

  • toad67
    Have a gun currently listed and the current high bidder emailed support and decided that he wants to back out on his bid and they told him to contact me, which is fine with me. So without contacting support if I just blocked the bidder that would work? Thanks.
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  • mark christian
    Blocking a bidder who has already bid will not make the bid vanish. To be effective the block must be applied before they bid.

    Better follow up with Customer Support.
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  • toad67
    Then what is the "block this bidder" after their user name for, how would you block the bidder before they bid? Not trying to argue Mark, just trying to solve this w/o going thru a full support issue for an easy fix.quote:Originally posted by mark christian
    Blocking a bidder who has already bid will not make the bid vanish. To be effective the block must be applied before they bid.

    Better follow up with Customer Support.
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  • mark christian
    Blocking will not remove current bids. If you want to actually prevent someone from physically bidding on your auctions then you need to block him before he places a bid.

    I just work here but if anyone else knows a shortcut around this issue then please let us know about it.
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  • toad67
    I opened a support issue Mark, thanks.
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  • mark christian
    I responded to your email.

    I may be mistaken (and it would not for be the first time) but so far as I know it is impossible for a bidder to remove his own bid or for a seller to remove a buyers bid unassisted.

    The actual removal of a bid must be done buy Customer Service.
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  • Spider7115
    quote:Originally posted by toad67
    Then what is the "block this bidder" after their user name for, how would you block the bidder before they bid? Not trying to argue Mark, just trying to solve this w/o going thru a full support issue for an easy fix.quote:Originally posted by mark christian
    Blocking a bidder who has already bid will not make the bid vanish. To be effective the block must be applied before they bid.

    Better follow up with Customer Support.


    If you got stiffed by a non-paying bidder, you could block them from future bids on your auctions. However, Mark is right that you can't block existing bids. Only Customer Service can retract bids at the seller's request.
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