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Gunbroker error retrieving verification questions

npeachey1815
I have used Gunbroker to make purchases over a span of a several years.  I attempted to list my first item for sale.  The listing required extended verification.  While following the instructions and after accepting the $2 fee, I get an error message about being unable to retrieve the verification questions.  I have messaged the site support three different times.  I get an auto response with links with the instructions I was already following.  Replies to the auto responses have been unanswered.  I can't find another way to contact support.  Does anyone know how to fix this?  Thank you.
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Comments

8 comments

Date Votes
  • toad67
    Support is slow, they should get back to you though.
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  • npeachey1815

    It's been almost a month with no further response. Gunbroker I still can't seem to pay the $2 verification fee to be able to list an item for sale. I believe customer support just closed out my requests. Since I can't access gunbroker to sell an item, can any recommend a good competing site where I can list a firearm for sale? Thank you.

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  • Butchdog2

    16 ounce or 24 ounce?

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  • David Nunn

    Submit your support request and then do nothing. Every time you re-submit, your request goes to the bottom of the pile. So, they may have been just about to address your issue, and then you responded to their auto-reply, and your issue is now at the bottom again.

    Submit and wait.

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  • mark christian
    npeachey1815: 31546447727771/comments/31546476641051

    It's been almost a month with no further response. Gunbroker I still can't seem to pay the $2 verification fee to be able to list an item for sale. I believe customer support just closed out my requests. Since I can't access gunbroker to sell an item, can any recommend a good competing site where I can list a firearm for sale? Thank you.

    LOL.

    Anyone in the forum who would like to recommend a competing site should PM me and ask to have their GB account suspended right now. Doing it that way would be a real timesaver!

    12
  • npeachey1815
    mark christian: 31546447727771/comments/31546454364059

    https://forums.gunbroker.com/discussion/comment/11231751#Comment_11231751

    LOL.

    Anyone in the forum who would like to recommend a competing site should PM me and ask to have their GB account suspended right now. Doing it that way would be a real timesaver!

    Apparently I didn't have to ask to have my account suspended or unverified or whatever. So far I've had no response from GB other than an unhelpful auto reply in over a month and no suggestions on how to fix the issue. I was hoping for some suggestions to get my account working. If you have the ability to suspend accounts, maybe you have the resources to forward my issue to someone who could help.

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  • npeachey1815
    David Nunn: 31546447727771/comments/31546476886043

    Submit your support request and then do nothing. Every time you re-submit, your request goes to the bottom of the pile. So, they may have been just about to address your issue, and then you responded to their auto-reply, and your issue is now at the bottom again.

    Submit and wait.

    Thank you. I waited several weeks before the last request, but that may well have been what happened.

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  • mark christian

    Suspending accounts is suspending the member's FORUM account. The forums and the auction side are completely separated. NO ONE here can assist you in your auction account issue. I can't make it any plainer that that. Frankly your issue is growing tiresome. I'm unsure why we even let it get started in the first place, but I'm going to ensure that we don't let this happen again. Read the forum guidelines:

    You've managed to bore me. Now we're done.

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