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Latest craziness...OMG transfer dealer is a major moron...clueless, newbie buyer not helping things

Locust Fork
Pump shotgun sold.....pics show its an average used pump shotgun, no issues at all.   We work the action on things and check the bore, so we know it was fine when it left here.    Also, I pack my boxes as if they were going to be dropped from a third story window.....so its pretty unlikely that something of ours will be damaged in shipping unless they do something crazy in transit to it.

The guy sent an email saying the action is stuck and the forearm isn't working.    If you mess with enough shotguns you know a pump action can get jammed up and its not a huge ordeal.    I asked for the dealer's phone number and said we would call.   We give them a call the next day and a guy that sounded 12 years old said he'd have to look at it when he wasn't covered up.    

Then.....later we get another email from the buyer saying that we were avoiding things, unprofessional, and tried to get the words "customer service" in his message as many times as possible.   (Anyone that tosses this around is a total goober, and usually wrong about whatever issue they are fussing about.)   So I tell him we did call and were told they were "busy".

His third message says the trigger guard is broken in half....the pins are bent.....and the lifter is bent downward and sticks out the bottom of the gun.     HOLY CRAP!!!!    The gun shop guy screwed the pooch on this so badly its very obvious to me that he pried on things....and tried to pull the trigger group out.   

Instead of seeing the obvious problem and being mad at the idiot that should be limited to cleaning the glass countertops of the gun store for breaking his gun.....he is mad at us.    

It was a pump that was simply jammed.....not even really broken from what I can tell......and now its totally screwed up.

Crazy!
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Comments

16 comments

Date Votes
  • Butchdog2
    Sounds like you need some more mustard and tater chips.
    6
  • Locust Fork
    Lots more! 
    3
  • dreher
    This sounds like a problem that although, can't be solved with liberal amounts of alcohol, liberal amounts of alcohol can give you a really mellow not give a crap attitude!!!       :D  
    0
  • Ricci.Wright
    You should be allowed to kill at least one person a month,
    12
  • dunbarboyz
    You should be allowed to kill at least one person a month,
    And for a small fee be able to up your limit!
    0
  • Mr. Perfect
    And I imagine he wants you to fix all that mess?
    0
  • bpost
    your pics will prove it was Bubba'd by the dealer but dealing with morons just makes life a bit harder.  Hang in there Kasey, it will get worse..... :o
    0
  • yoshmyster
    I reckon in your sales description you might wanna add for better customer service there needs to be a package opening video to collaborate issues.
    0
  • spasmcreeksrun
    obviously dealer and buyer need to be dealing in  kids toys ...video..nahh ..they would just open it a second time after screwing it up.... they deserve a  minus zero rating and  if you got paid it belongs to THEM......GB  can figure the truth on this one like it was engraved in stone
    3
  • hobo9650
    Kasey.  Wait til the newbie stalls on the DPMS (current bid over $600) you have listed.
    0
  • Locust Fork
    When someone says a pump is stuck.....its a pretty simple thing and you have to be pretty incompetent to go to the level that was done to this thing from what I'm hearing.    Somehow.....this means I have horrible customer service.    I guess if his dealer had gone out and stabbed the tires on his car it would somehow be my fault too.
    0
  • select-fire
    Once either one of them put their skills to repair the gun the gun became their property. If it was broken when they got it, they could have returned it. Oh no... they decided to repair so it is all in the rear view mirror for you  regardless what shape when received.
    0
  • dreher
    I'm a pump person.  I started out with a Winchester 1890 that I put untold 1,000s of rounds through.  So what to me is automatic is anything but automatic to someone who isn't a pump person.

    You say buyer and dealer are idiots.  Lot of that going on these days.  Were these two so mentally challenged they didn't know how use the slide release??   That little lever up in front of the trigger guard, Is that called the slide release??  It releases the slide so that is a logical name for it.  Anyway, could they have not known how to use that???
    3
  • mmppres
    The 2 dummies don't know what a slide release is. With all the crazy buying going on your not the only one getting hit with morons an the crazy stuff. They must have used a claw hammer to remove the trigger assembly.  
    3
  • Locust Fork
    I don't think it was the slide release that was an issues.....I think the box took a good bump and the arm might have been locked in place, which can happen with pump shotguns and is a pretty easy fix.    You have to take the trigger assembly out (two pins) and unlatch the hammer....which sounds like problems, but if you bounce a thing with moving parts around hard enough.....things can get bound up wrong.     I've had it happen a few times and shaking things up sometimes frees things back up.    
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  • Okie
    They most likely did not know about the slide release on a pump action shotgun and are the types that only think about reading owners manual instructions until some one suggests such to them.
    AND they still get to vote.
    I feel your pain. I suspect I recently encountered them two and my jaw dropped AGAIN.
    I'm just constantly amazed now days at the weak upstairs ones (their elevator only making the 3rd floor) and they are getting to be the majority in this world.

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