Skip to main content
Help Center Community Shop

What to do with Disputed Credit Request?

ildar.tour

NR guy bought the item on 3/3/2021, refused to proceed. 4 days later I filled Non Paying Buyer credit request. Few days later noticed "Disputed" status. Waited for 2 weeks and filled Support request asking what to do next. Got response:

Please login

Click the Support option on the left side of the page

Choose the Credit Request option

You will be able to view the status of the Credit Request(s) and also see the dates which apply to the next step required

thank you

But there is no such dates (attached screenshots). So... Just have no idea where to go next. Support never responded since then... Did anyone have same issue?




0

Comments

6 comments

Date Votes
  • mogley98

    Well your starting off good by asking nicely

    0
  • bpost

    Your screen shot shows that credit was issued. Did you not get credit for the fees?

    0
  • Grasshopper

    As above, says credit issued? Looks like it was disputed and you got your credit issued as it reads by me.

    0
  • ildar.tour
    bpost: 31516483448219/comments/31516505218331

    Your screen shot shows that credit was issued. Did you not get credit for the fees?

    Sorry for confusing screenshot. There are actually 2 requests, first one is disputed and the second is "credit issued". And the second one had "Request Credit with dates" and this is what Support was talking about, but the first one doesn't have that.

    0
  • shootuadeal

    It will go through, almost every one we file gets disputed. They have a certain time frame to show proof of payment, if they can't provide that it goes in your favor.

    6
  • bpost

    By the by, Welcome to the forums, hang around and enjoy the fun!

    3

Please sign in to leave a comment.

Recent Activity